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The Card Chop

Legal notice


Terms and Conditions

Effective Date: August 25, 2026

These Terms and Conditions govern your use of The Card Chop website and your purchase of products or services from The Card Chop.

By accessing the website, submitting a custom-print request or placing an order, you agree to these Terms and Conditions. If you do not agree, do not use the website or place an order.

Website Operator

The website located at https://thecardchop.com/ is operated by The Card Chop, based in Arkansas, United States.

References to “The Card Chop,” “we,” “us” and “our” refer to the website operator. References to “customer,” “you” and “your” refer to the website visitor, purchaser or person submitting a custom-print request.

Eligibility

You must be at least 18 years old or have the involvement and permission of a parent or legal guardian to place an order.

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the selected payment method.

Products and 3D-Printing Characteristics

Our products are manufactured using additive 3D-printing processes. Products may display normal characteristics such as:

  • Layer lines
  • Seams
  • Minor support-removal marks
  • Slight texture differences
  • Minor dimensional variations
  • Small cosmetic imperfections
  • Slight differences in color between filament batches, photographs and screens

These characteristics are not considered defects when they do not materially affect the product’s intended use.

Unless expressly stated otherwise, measurements and tolerances are approximate. Contact us before ordering if your application requires a particular fit, tolerance, material property or performance requirement.

Product Images and Accessories

We make reasonable efforts to display products accurately. Colors may appear differently depending on lighting, photography, filament batches, monitors and mobile-device settings.

Sports cards, graded slabs, toploaders, tools, equipment and other props shown in product photographs are for demonstration purposes and are not included unless the product description expressly states otherwise.

Orders and Acceptance

Submitting an order does not guarantee acceptance. We may accept, decline or cancel an order for reasons including:

  • Product or material unavailability
  • Incorrect pricing or listing information
  • Suspected fraud or unauthorized payment
  • Production limitations
  • Shipping restrictions
  • Unlawful or unsafe custom-print requests
  • Inability to meet a required deadline
  • Violation of these Terms and Conditions

If we cancel a paid order before fulfillment, we will issue an appropriate refund for the canceled portion.

Prices, Taxes and Payment

Prices are displayed in U.S. dollars unless stated otherwise. Applicable sales tax, shipping charges and other disclosed fees will be shown during checkout.

Payment is due when the order is placed unless a written custom quote provides different terms. Payments may be processed through Stripe, PayPal, Cash App Pay or another displayed payment provider. Your use of a payment provider is also governed by that provider’s terms.

We may correct pricing, description or calculation errors. If an error affects an order you have already placed, we may contact you for approval of the corrected terms or cancel and refund the affected item.

Custom Printing and Design Services

Custom work may include printing from customer-provided files, modifying an existing design, creating a new design, producing prototypes or manufacturing an item according to customer-supplied measurements.

Custom work may require:

  • A written quote
  • Full or partial advance payment
  • Design approval
  • Confirmation of dimensions
  • Approval of a prototype, rendering or sample
  • Additional production time

The customer is responsible for carefully reviewing and approving dimensions, spelling, text, logos, colors, quantities, orientation and other specifications.

Changes requested after approval or after production begins may require additional charges and a revised completion date.

Customer-Provided Files and Intellectual Property

When submitting a file, image, logo, model, drawing or other material, you represent and warrant that:

  • You own the material or have permission to use it
  • The requested use does not infringe another person’s copyright, trademark, patent, trade secret or other rights
  • The material and requested product are lawful
  • The product is not intended for an unlawful, deceptive or dangerous purpose

You grant The Card Chop a limited license to access, review, modify when authorized, reproduce and use submitted materials solely as reasonably necessary to quote, design, manufacture and fulfill the requested work.

You remain responsible for claims arising from materials or instructions you provide.

Prohibited Custom-Print Requests

The Card Chop may refuse any request involving:

  • Firearms, firearm receivers or regulated weapon components
  • Illegal weapons or prohibited devices
  • Counterfeit goods
  • Stolen or unlawfully copied designs
  • Products intended to bypass safety or security measures
  • Obscene, threatening or unlawful material
  • Items intended for fraud, impersonation or deception
  • Safety-critical, medical or life-support applications that we are not qualified to manufacture

Refusal of a request does not obligate us to provide detailed reasoning.

Ownership of Designs Created by The Card Chop

Purchasing a printed product does not automatically transfer ownership of CAD files, digital models, source files, production methods or intellectual property created by The Card Chop.

Unless a written quote or agreement states otherwise:

  • The customer owns the physical product purchased
  • Customer-provided files remain subject to the customer’s existing rights
  • Original designs, modifications and production files created by The Card Chop remain the property of The Card Chop
  • Source files and exclusive design rights are not included
  • Any transfer of digital files or intellectual-property rights requires a separate written agreement and may require an additional fee

Production and Shipping

Estimated production and shipping times are provided in good faith but may vary based on order volume, material availability, equipment maintenance, weather, carrier delays and the complexity of custom work.

If we cannot ship within the promised timeframe, we will provide an updated estimate and any cancellation or refund options required by law.

Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges caused by an incorrect address may be the customer’s responsibility.

Contact us promptly regarding lost, delayed or damaged shipments so we can review the available carrier information and assist with a claim.

Local Pickup

Local pickup may be available for eligible orders. Customers must wait until they receive confirmation that the order is ready.

Pickup may be by appointment only. The former Card Chop retail location should not be assumed to be an active pickup or return location unless the customer receives specific instructions.

For pickup orders, the delivery and return periods begin when the order is collected.

Returns, Refunds and Cancellations

Returns, refunds and cancellations are governed by our separately posted Returns & Refunds Policy, which is incorporated into these Terms and Conditions.

Custom and personalized products are generally final sale once design or production work begins, except when an item is damaged, defective, incorrect or otherwise eligible for a remedy under applicable law or our posted policy.

Product Use and Safety

Customers are responsible for using products only for their intended purpose and following any instructions included with the product.

Unless expressly stated otherwise, products are not certified for:

  • Medical or life-safety use
  • Structural or load-bearing applications
  • Automotive safety applications
  • High-temperature environments
  • Food-contact use
  • Electrical-code compliance
  • Child-safety or fall-protection applications

Many 3D-printing materials can soften, warp or lose strength when exposed to excessive heat, direct sunlight, chemicals or sustained loads.

The Card Chop is not responsible for damage caused by misuse, alteration, improper installation, excessive force, unsuitable environmental conditions or use outside the product’s advertised purpose.

Compatibility References and Third-Party Trademarks

Product descriptions may reference sports-card companies, grading services, equipment manufacturers or other brands solely to describe compatibility or intended use.

All third-party names, logos, products and trademarks belong to their respective owners. Unless expressly stated, The Card Chop is not affiliated with, sponsored by, endorsed by or authorized by those third parties.

Website Content and Intellectual Property

The website’s original text, photographs, graphics, product designs, logos, downloads and other content are owned by or licensed to The Card Chop and are protected by applicable intellectual-property laws.

You may use the website for personal shopping and informational purposes. You may not reproduce, sell, distribute, scrape, modify or commercially exploit website content without written permission.

Prohibited Website Use

You may not:

  • Use the website for unlawful or fraudulent activity
  • Attempt to interfere with website security or checkout
  • Submit malware or harmful code
  • Attempt unauthorized access to accounts or systems
  • Scrape or harvest customer or website data
  • Submit false information
  • Impersonate another person or business
  • Infringe intellectual-property rights
  • Use automated systems to place fraudulent orders

Reviews, Photographs and Feedback

You may voluntarily submit reviews, photographs or feedback. Submission does not automatically authorize us to use a customer’s name, photograph or testimonial in advertising outside the context in which it was submitted.

We may request separate permission before using identifiable customer content in promotional materials.

Third-Party Services and Links

Our website relies on third-party services for hosting, checkout, payment processing, analytics, communication and shipping. We are not responsible for interruptions, policies or conduct controlled solely by those third parties.

Links to third-party websites are provided for convenience and do not necessarily constitute endorsement.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and products are provided on an “as available” basis, subject to the descriptions, express promises and policies posted on the website.

We do not guarantee that the website will be uninterrupted or error-free or that every product will be suitable for every intended application.

Nothing in these Terms excludes warranties, rights or remedies that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by law, The Card Chop will not be liable for indirect, incidental, special, punitive or consequential damages arising from website use, product misuse, lost profits, lost data or business interruption.

For claims involving a purchased product, our total liability will not exceed the amount paid for the product giving rise to the claim, except where a greater remedy is required by law.

These limitations do not apply to liability that cannot legally be limited, including any rights provided by applicable consumer-protection law.

Indemnification for Customer-Provided Materials

You agree to be responsible for claims, losses or expenses arising from customer-provided files, designs or instructions that infringe another person’s rights or request an unlawful product.

This provision does not make you responsible for claims caused solely by The Card Chop’s unauthorized changes or independent misconduct.

Governing Law and Disputes

These Terms and Conditions are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles, except where another jurisdiction’s consumer-protection laws must apply.

Before filing a legal claim, the parties agree to make a reasonable effort to resolve the issue by contacting one another and allowing a reasonable opportunity to respond.

Any legal proceeding that may lawfully be brought in Arkansas will be brought in an appropriate state or federal court located in Arkansas, unless applicable law provides otherwise.

Changes to These Terms

We may update these Terms and Conditions. Changes will be posted with a revised effective date.

The Terms in effect when an order is placed will generally govern that transaction unless a change is required by law or agreed to by the customer.

Severability

If a provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Contact Us

Questions about these Terms and Conditions may be submitted through the Contact page at:

https://thecardchop.com/